Welcome to Nordzelle.com! This Payment Policy outlines the terms and conditions related to payment methods, transaction processing, and security when shopping with us.
1. Accepted Payment Methods
We accept the following payment options:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
All payments must be made in U.S. Dollars (USD).
2. Payment Processing
- Your payment method will be charged at the time of purchase.
- In some cases, especially for pre-orders or custom items, charges may be processed later. If so, you will be informed during checkout.
- You will receive an email confirmation with your order details once the payment has been successfully processed.
3. Payment Security
- NordZelle.com uses secure encryption (SSL) to protect your payment information.
- We do not store your full credit card details on our servers.
- All transactions are processed through trusted and PCI-compliant payment gateways.
4. Billing Information Verification
- We reserve the right to cancel or delay any order if the billing information cannot be verified or does not match the information provided by your financial institution.
- Orders flagged as high-risk may require additional verification.
5. Taxes
- Applicable sales tax will be added based on your shipping address in accordance with local, state, and federal laws.
6. Failed Transactions
If your payment is declined or fails:
- Please check your payment details and try again.
- Contact your bank or card issuer for further assistance.
- Alternatively, try a different payment method.
7. Refunds
- Approved refunds will be issued to the original payment method used during the purchase.
- Please allow 5–10 business days for the refunded amount to appear in your account, depending on your bank or payment provider.
8. Contact Us
If you have any questions or issues related to payment, feel free to reach out to our customer service team:
📧 Email: support@nordzelle.com